Refund policy

Gadgetonic – 3-Day Return Policy

At Gadgetonic, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

3-Day Return Window

You may request a return within 3 days of receiving your order.

Return Eligibility

To qualify for a return:

  • The product must be unused, undamaged, and in its original condition.

  • All original packaging, accessories, and invoices must be included.

  • The product must not show signs of misuse, scratches, or physical damage.

Non-Returnable Items

The following items are not eligible for return:

  • Products damaged due to customer misuse or accidental damage.

  • Products without original packaging or missing accessories.

  • Clearance, sale, or promotional items (unless received damaged or defective).

Damaged or Incorrect Items

If you receive:

  • A damaged product

  • A defective item

  • The wrong product

Please contact us within 24 hours of delivery with clear photos or a video of the issue. After verification, we will arrange a replacement or refund.

Refund Process

Once your returned item is received and inspected:

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be issued through the original payment method or as store credit, depending on the payment method used.

Return Shipping

  • If the return is due to our mistake (wrong or defective item), Gadgetonic will cover the return shipping cost.

  • If the return is due to a change of mind, the customer is responsible for the return shipping charges.

How to Request a Return

To start a return:

  1. Contact our customer support within 3 days of delivery.

  2. Provide your Order Number and the reason for the return.

  3. Our team will guide you through the return process.

Gadgetonic reserves the right to refuse returns that do not meet the conditions outlined in this policy.

Thank you for shopping with Gadgetonic!